2 rounds.
1. Verbal aptitude
2. HR round
3. Typing speed test
It will be very easy. This is customer support. So, they only look for the communication skills. Easy process to crack. It's a non voice process.
Interview questions [1]
Question 1
Tell me about yourself
Why BPO
How will you handle pressure?
Will you be able to work in night shifts?
What is the difference between customer service and customer satisfaction?
I applied through a staffing agency. I interviewed at Hexaware Technologies (Navi Mumbai) in Feb 2026
Interview
The interview Process had 4 Rounds , they were HR Round , Apititude round and then operations round and finally it was a Round with the Team Manager , The Team Manager Round Which i had Went Really good it was like almost 25+
I applied in-person. I interviewed at Hexaware Technologies (Coimbatore) in July 2025
Interview
First round GD
Second round one to one interview and they expect a good level of English in communication level and also regional language proficiency for the role and acceptance
I interviewed at Hexaware Technologies (Nāgpur, Maharashtra)
Interview
Nice interview process, they ask you related to typing and speaking skills. So be well prepared for this before the interview starts. All the bsst. Also make sure your communication skills are good.