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      Customer Renewals Manager Interview

      6 Aug 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HeyOrca (Toronto, ON) in July 2025

      Interview

      Three interviews: 1. Cultural fit 2. Assessment (questions about how to answer to a customer or hypotetical situations) 3. With the team (I didn't have that one) They are kind and nice to you during the interview and they also show interest in you. More than an interview, you feel it like a conversation.

      Interview questions [1]

      Question 1

      Tell me about yourself Assessment with questions on how to deal a difficult client, how to avoid churn, etc.
      Answer question