I applied online. I interviewed at HiBob in July 2023
Interview
I received a phone screening from their HR and they asked me a few simple questions about my experience, expected salary, then sent me an assignment to finish within 48 hours. However, they didn’t respond back to me whether I pass the assignment or not. Even I’ve followed up several times. They said will update me on the beginning of the following week, but there was still no update after the entire week has gone, which I evaluate unprofessional.
Interview questions [1]
Question 1
Tell me about your current experience. What is your current working status? What is your expected salary.
Thank you for your review, and we apologise for this experience that you had. Whilst mistakes happen, we don’t want anyone who interviews at HiBob to have this experience and we want to continually improve our recruitment process.
We will pass this back to our TA team so we can learn and improve for next time.
Other Customer Experience Specialist interview reviews for HiBob
I applied online. The process took 4 weeks. I interviewed at HiBob (Lisbon, Lisbon District) in Mar 2026
Interview
1st with recuriter was good, I think we had a great time.
2nd, with a TLS, but I found it really boring, they did not wanted to know more about my experience.
Interview questions [1]
Question 1
Mention your Experience in Technical troubleshooting?
It was a really positive experience. They were warm, welcoming, and very transparent throughout the conversation, openly sharing information and setting clear expectations, which made the interaction feel comfortable, professional, and genuinely engaging. 😊
HiBob response
3mo
Thank you for sharing your experience!
We’re really happy to hear the process felt warm, transparent, and clear in terms of expectations. Congratulations on accepting the offer, we’re excited to have you joining us and can’t wait to welcome you to HiBob
1) Self recording which consisted of 6 questions
2) Interview with Hiring manager
3) assessment
4) Interview with head of customer experience
5) In person interview with head of people and culture
Interview questions [1]
Question 1
How did you respond to negative feedbakcck from a customer
Thank you for sharing your experience and for your positive feedback. We’re glad to hear you had a positive interview experience and appreciate you taking the time to outline the process.
We work hard to make our hiring process engaging and supportive, while giving candidates a clear view of the role and team. Congratulations on accepting the offer, and we’re excited to welcome you to HiBob.
