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      Head of Digital Customer Acquisition Interview

      30 Sept 2014
      Anonymous employee
      Walsall, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 5 weeks. I interviewed at HomeServe (Walsall, England) in July 2014

      Interview

      Applied to Homeserve via an agency after hearing about a vacancy from a fellow contractor. The first interview was swiftly organised and found it to be an engaging experience reflecting what I had read during my interview preparations. The second interview was much tougher and involved a Homeserve manager and Director who were both honest, engaging and professional throughout the interview.

      Interview questions [1]

      Question 1

      The most difficult aspect of the interview was at second stage where I was asked to demonstrate how I would drive a significant volume of customers into the business. Not having come from an insurance background I found this tough from a research perspective as it is such a unique market.
      Answer question