I applied online. The process took 3 weeks. I interviewed at Horizon Air (Seattle, WA) in Dec 2023
Interview
Apply online, cater to job posting. Standard interview/ group interview initially.
If you impress the recruiters at group interview you get a 2 on 1 final interview.
I did not get to final interview
Interview questions [1]
Question 1
Name a time you had to deal with a difficult customer
Fist is the the initial Application process. Then, you're sent some Audio interview questions about 5 to 6 questions. The last step is the Final Virtual Group Interview where you broken up into groups to ask situational questions related to customer service experience.
It was a good experience and I learned a lot about the company and process. The interview went quickly which surprised me. But overall great experience. I like it was all virtual.
3 stages; virtual video interview, group interview & informational, 2:1 virtual interview. Video interview did not need camera and you can take as much time as you need with 3 tries to record. They got back to me within hours of each interview process