I applied online. The process took 3 weeks. I interviewed at HostGator.com (Austin, TX) in Sept 2011
Interview
Submit CV and application. Short interview, mid-level questions- if you know a little bit and show effort they will give you a chance.
After that its just show up on time for some classes and pass a skills test. If you are patient, knowledgeable and friendly then you are on your way.
I did see some people get picked up at training by police, so if you have any fines or warrants...
Well, I'm just saying- I guess they do some kinda warrant or background thing. If you got any problems, then take care of em. I saw a couple of people get picked up in my training class.
Interview questions [1]
Question 1
Its all customer service- so its the 'what you you do if this happened' and 'name a a situation when this happened' type stuff.
I applied online. The process took 1 week. I interviewed at HostGator.com (Austin, TX)
Interview
Everything was fast and accepted the offer they made me. If you are confident and know linux you should have no issues. It is all basic linux question and troubleshooting stuff.
I applied online. The process took 2 weeks. I interviewed at HostGator.com (Houston, TX)
Interview
Received my first phone interview which covered basic customer support questions. The second phone interview were some basic technical questions covering a range of topics as well as having to remotely log into one of their computers to do a technical exam. The whole process took just over a week.
Interview questions [1]
Question 1
What does customer support mean to you?
Customers email takes a few hours from sender to recipient, what would you do to trouble shoot the problem.
I interviewed at HostGator.com (Houston, TX) in Mar 2013
Interview
They brought me in and asked me silly questions about what kind of animal I would if I could be any animal. I told them I'd be a block of cheese. Apparently they did not agree that a block of cheese is an animal.