Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Hotels.com

      Part of Expedia Group

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Hotels.com reviews | Hotels.com jobs | Hotels.com salaries | Hotels.com benefits
      Hotels.com interviewsHotels.com User Experience Researcher interviewsHotels.com interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      User Experience Researcher Interview

      1 Mar 2018
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Hotels.com (London, England) in Jan 2018

      Interview

      Interviewed in London (Angel) Three rounds of interviews. First round was a phone call with HR for around 15 minutes. Asked screener type questions about my background, motivations and salary expectation and was told on the phone they would be recommending me for the next round of interviews. Emailed with 5 working days to arrange the face to face interview. Second round (approx a week after the email) with manager in person for 45minutes. Felt informal with time to learn about the company and team structure and shared information about background relevant to the role and motivations. 10 minutes at the end to ask questions. Room availability is limited so when the 45minutes was up needed to leave - unable to go over time. Heard back about the interview in 7 working days and was invited for a third round of face to face interviews. There were 3 interviews, 45 minutes each back to back followed by a 20 minute round up at the end by the research manager. The interviews were competency based each focussing on different questions depending on the background specialism of the interviewer (Product team, Research team, Design team). The interviewers were engaging and asked interesting questions, each left around 10 minutes for me to ask questions. There was no break between the interviews with each interviewer introducing the next. I was told at the end of the interviews that they had now finished interviewing, they would be making a decision shortly and HR would be in touch. Heard nothing from HR for 9 working days so contacted them to enquire and received a response about delays interviewing other candidates and that they would be making a decision in the next week. 5 working days later received a job rejection email. Overall process from initial phone interview to rejection was 35 days

      Interview questions [3]

      Question 1

      First round phone interview - tell me about yourself, why hotels.com, why this role
      Answer question

      Question 2

      Second round - Talked through previous experience, motivations in more depth
      Answer question

      Question 3

      Third round - competency based with some behavioral
      Answer question