Citi interview question

How do you handle a customer with multiple requests

Interview Answers

Anonymous

29 June 2011

Greet them and let them no that it would be a pleasure to help them with all thier transactions. While processing the transactions look for sales opportunities to improve their overall relationship with the bank.

3

Anonymous

25 Sept 2011

Excellent feedback!

2

Anonymous

11 May 2018

Thank you. How many questions were there ?

Anonymous

25 Apr 2011

Greet them, listen to their requests then go through each request step by step and make sure the customer understands each step of the way

3