Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Humana

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Humana reviews | Humana jobs | Humana salaries | Humana benefits
      Humana interviewsHumana Customer Service Representative interviewsHumana interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      21 Feb 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Humana in Jan 2023

      Interview

      Two interviews in total. They asked the same questions that was placed on my resume, the second interview was a zoom call - I’m not sure what they were looking for. I ‘checked’ all the boxes for the position. However, I did ask a question about what quota needed to be met per day and the interviewer popped off at me. Maybe they didn’t want any questions asked? The whole zoom meeting was describing what the job was…I could have read that from the job description instead of wasting my time and theirs.

      Interview questions [1]

      Question 1

      What are you weaknesses and what are your strengths.
      Answer question

      Other Customer Service Representative interview reviews for Humana

      Customer Service Representative Interview

      17 July 2024
      Anonymous employee
      Deerfield Beach, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Humana (Deerfield Beach, FL) in Jan 2021

      Interview

      Easy, very nice human resource personnel with friendly staff. Highly recommend interviewing and feeling out the environment first. Interview took about 1 hour and it was very detailed. Speak your mind and do not settle for less.

      Interview questions [1]

      Question 1

      How many years of customer service experience you have?
      1 Answer