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      Hy-Vee

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      Customer Service Interview

      17 Oct 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Hy-Vee

      Interview

      It was a fairly easy interview process. The most difficult part was finding the HR office for the first time. Interviewer was kind. Asked the normal interview questions and some specific to working in a grocery store and customer service.

      Interview questions [1]

      Question 1

      How would you react to an upset customer
      Answer question

      Other Customer Service interview reviews for Hy-Vee

      Customer Service Interview

      9 Nov 2021
      Anonymous employee
      Moline, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Hy-Vee (Moline, IL) in Dec 2017

      Interview

      Basic questions Wasn’t too complicated but this was also many years ago The interviewer was very nice and friendly We sat in the office and just ask questions only lasted 15 mins or so

      Interview questions [1]

      Question 1

      Why do you want this job
      Answer question

      Customer Service Interview

      12 June 2014
      Anonymous employee
      Osceola, IA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at Hy-Vee (Osceola, IA)

      Interview

      Online application is the first step once you get a call back you will be asked to come in for an interview. If considered for the job you will be asked to take a drug screen and if passed you will then be put on the scehdule.

      Interview questions [1]

      Question 1

      Give an example of outstanding customer service you've given recently.
      Answer question