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      Client Operations Manager Interview

      25 Aug 2023
      Anonymous employee
      Leeds, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at IMA (Leeds, England) in Aug 2023

      Interview

      I found the interview process to be really thorough and positive. From my interaction with Ella in recruitment, to meeting members of the client services team, it was an enjoyable process. For this role, it was a 3-step interview structure . The first interview was with what would be my line manager, which was essentially a “get to know me” 30-45 minute call. I had been successful in passing the initial call, and the second interview required a 2-part task. For this, I created a presentation with my interpretation of the question, presenting it in person at the office. After success at the second stage, I had an interview with the Head of Client Services, so she could understand more about me and gave me an opportunity to ask questions. This showed me that IMA-HOME are very thorough with who they recruit into the business, showing that they care about the quality of their team. Having gotten the job, I am really looking forward to starting my journey here!

      Interview questions [1]

      Question 1

      Stage 1: Getting to know me Stage 2: Question task. 1. Talk about a piece of work I am proud of and my end-to-end process. 2. What would my process be for a new client brief? Give examples of times a brief process went well and when it didn’t Stage 3: Chat with Head of CS
      1 Answer