I applied online. The process took 4 months. I interviewed at IRS (Atlanta, GA) in Nov 2010
Interview
The hiring process took such a long time (4-6 months). To my surprise, there was no formal interview with a recruiter or manager probably due to the fact that they were hiring 200 people. Most communications were by email: invite to take customer service test, background check, etc.
Other Customer Service Representative interview reviews for IRS
There wasn't an interview. There was an online assessment with the job application. The assessment had several behavioral questions that referenced conflict escalation, ethics, and collaboration. There were also general language use questions and basic math skill questions.
no interview takes place they hire upon background check which is a month long process once passed you get a start date then your hired its a quick and easy process they hire in mass quantities
There wasn't one. You were asked to join a zoom meetup with other folks for a overview. They then gave you tips on filling out the application and turning in a resume.
Interview questions [1]
Question 1
Turn in a resume that you knew something about accounting or office work life.