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      Costumer Success Manager Interview

      11 Aug 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at ISMS.online in July 2025

      Interview

      I went through two rounds of interviews and felt really hopeful after each one. I even gave a presentation in the second round, and the team seemed genuinely happy with our conversations. They promised to involve HR and keep me updated, but then… nothing. Complete silence. It’s honestly really disappointing and disheartening after investing so much time and energy.

      Interview questions [1]

      Question 1

      We'd like to hear more about you. Current role. What's made you want to move onto something new. How did you find us. Why us. How you've done at your current role. NRR, GRR, Upsell etc. We have Spanish and Italian customers so to hear you are fluent in both languages is really positive. Where would you like to be in 12 months from now (I don't believe in the 5 years plans employers ask you for)
      Answer question