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First, please let me apologize for some mistakes that we made that contributed to the negative impression you had after the second interview. The people who you interviewed with the second time were not in possession of the job description as per the ad you answered and were therefore thinking they were interviewing you for a different position. The standards, background and type of individual we’d want was completely different for that position. I believe this caused much of the confusion and negative feelings you came away with. The fact that this happened was our fault 100% and not yours. I’m very sorry about how this must have been perceived by you and for us literally dropping the ball like this.
Also – when you went to interview with the CEO, he had been informed that you weren’t a good fit (as per above), but felt you might have some applicable skills for a Brand Rep / Sales position we also have open right now. That’s the reason he brought the sales position up with you. He was mostly out of the loop about everything else. So again, I can see how you could have perceived this as a “bait and switch”. If it were me, I’d feel the same and be very upset. All I can do at this point is explain the circumstances so that you might understand what happened, and apologize.
We certainly never intended to be rude, unprofessional or in any way provide anything other than a positive experience. We do have many employees for whom English isn’t their first language. Additionally, many of us come from different cultures. I suspect this might have also contributed to any misunderstandings.
If you’d like to contact me to discuss any of this, I’m happy to speak with you about it. I was one of the people you met with in that first interview. You can email or call (same contact info as when you applied). Otherwise, again we apologize and wish you the best going forward.
