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      Ibom Air

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      Customer Service Representative (CSR) Interview

      2 Apr 2026
      Anonymous employee
      Abuja Nigeria

      Other Customer Service Representative (CSR) interview reviews for Ibom Air

      Customer Service Representative (CSR) Interview

      25 Jan 2023
      Anonymous employee
      Uyo
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Ibom Air (Abuja Nigeria)

      Interview

      It was pretty straightforward. Firstly, I got an invitation for aptitude test, I passed and got an update the following week for team evaluation and interview. Both happened thesame day and only those who passed the team evaluation advanced to the one on one interview stage. Immediately after my interview they requested for my documents.
      Average interview

      Application

      I applied in-person. I interviewed at Ibom Air (Uyo) in Aug 2021

      Interview

      The first Stage of Interview was an aptitude test. Second stage was a group evaluation and the last was a face to face interview. It was not a tedious process but the interviews do not all happen on the same day.

      Interview questions [1]

      Question 1

      The First of course was tell us about your self? What make you employable? Have ever worked at a customer facing business before? How do you handle a difficult situation? How did you handle a angry customer?
      Answer question