When the appointment was set up, I was told that I would be there for a bit interviewing with multiple people from different areas of operations. I met with a couple people in a conference room and I was also briefly given a tour as we were waiting for a third person to become available to talk to me. This third person seemed unusually interested in what I did with my time outside of working. He asked multiple times in multiple ways what I "liked to do" in my free time. He reiterated that the company functioned like a family and the right candidate needed to be a "good fit" for the company (not the role). I was cordial and answered with some generic BS because what I do in my own personal time has no bearing on a CSR position. To keep asking about my personal time and life when you may have sensed I was being a little evasive is unprofessional. It was creepy that they were so seemingly fixated. It seemed that my personal time was going to be a factor if I was going to be a "good fit" for the position. My day ended at reception stating I would get a call no matter the decision. No surprise, I was completely ghosted. When I called 2 days later to follow up, I was told someone would call me. They never did.
I applied online. The process took 5 days. I interviewed at InScribe (MA) (Woburn, MA)
Interview
Very unorganized. Had been emailing with the hiring manager and told him I was going to be in the area and then did not get a response from him for a couple of days until he asked me to come in that day in a few hours. Did not say who I would be meeting with or how long, absolutely no direction. They made me fill out a paper application which was really odd in my opinion. Took him awhile to come in and when he did he introduced himself then sat across from me looking at me for awhile as if waiting for me to do something. I met with him and two other employees then the owner of the company. He invited me to come back a few days later and meet with someone else and then they extended the offer.
Interview questions [1]
Question 1
To sell them a calculator even though I wasn't going for sales.