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      Customer Success Manager Interview

      16 Jan 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Instacart

      Interview

      First a recruiter phone screen, scheduled for 30 minutes but did not take that long. Second was a hiring manager video call scheduled for 30 minutes, took the full time.

      Interview questions [1]

      Question 1

      What is an example of a data-driven decision you made?
      Answer question

      Other Customer Success Manager interview reviews for Instacart

      Customer Success Manager Interview

      7 Sept 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Instacart

      Interview

      3 rounds. Very transparent and friendly throughout the process. Interviews were average difficulty. Straightforward recruiter call, and then more behavioral questions the further you progress. I would recommend this company to anyone interested.

      Interview questions [1]

      Question 1

      Why Instacart? Why do you want to leave?
      Answer question

      Customer Success Manager Interview

      29 Oct 2025
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Instacart (New York, NY) in June 2023

      Interview

      Screening interview with a recruiter to talk about expectations of the role and if it was a good fit for the company and for myself. Then moved on to the next round where I had an excel test.

      Interview questions [1]

      Question 1

      Are you looking for an independent contributor role or managerial role?
      Answer question