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      Instructure

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      L1 Technical Support Engineer Interview

      22 July 2018
      Anonymous employee
      Cottonwood Heights, UT
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 days. I interviewed at Instructure (Cottonwood Heights, UT) in June 2015

      Interview

      The initial interview is done by phone. The recruiter will decide if they would like to schedule an in person interview. Once in person, there is an intimidation factor. 3-5 managers will sit in the meeting room with lap tops. They have a chat channel to discuss the interview as its going on. There is a written response required, and 20 questions is played.

      Interview questions [3]

      Question 1

      Do you know what an API or LTI are?
      1 Answer

      Question 2

      If a video is not playing in your browser, how do you troubleshoot?
      1 Answer

      Question 3

      If you could pick one super power, what would it be and why?
      1 Answer

      Other L1 Technical Support Engineer interview reviews for Instructure

      L1 Technical Support Engineer Interview

      11 July 2023
      Anonymous employee
      Virginia Beach, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Instructure (Virginia Beach, VA) in July 2023

      Interview

      Good Interview, straight to the point, Great background about the company. The interview is via Zoom, they make you feel comfortable the makes focus on your thought rather been nervous

      Interview questions [1]

      Question 1

      What is an API, provide an example of an API
      1 Answer

      L1 Technical Support Engineer Interview

      5 May 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Instructure in Jan 2022

      Interview

      I was online due to COVID and the question was pretty basic. Ask about my previous work experience and how my skillsets relate to the job There were some technical question about general operating system

      Interview questions [1]

      Question 1

      Q: What skillset makes you qualify for this job,
      Answer question
      1

      L1 Technical Support Engineer Interview

      12 July 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at Instructure in July 2021

      Interview

      Introduction phone call with a recruiter to discuss details about the role and my experiences to determine if my skills were a good fit. Then I had a second interview with the hiring team a week later.

      Interview questions [1]

      Question 1

      How would you explain the internet to someone from the 1800’s?
      Answer question
      2