I applied through a recruiter. The process took 3 weeks. I interviewed at Intercom (London, England) in June 2026
Interview
After the initial screening with recruiter to scout for relevant experience, you'll be asked to live code a Hakkerrank Load Balanced Assignment: Populate agents with given names, Create a function to change the limit of conversations for an agent (treat only the case current load lower than given limit, return false otherwise) Create a function to assign a set of conversations to available agents. Agents assigned by the least busy, and on a tie pick the one that waited the most.
I've managed to complete all the requirements and I was told my solution was "neat". One week after I've received a rejection email saying that they can offer feedback if I wanted to. I've replied yes please, but from that moment I got ghosted by the recruiter.