Technical Support applicants have rated the interview process at Intercom with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 44.4% positive. This is according to Glassdoor user ratings.
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Pretty tough interview. First it was a screening with a recruiter, then an interview with a manager. After being successful with both I was in voted to 3/4 back to back interviews in one morning to finish the process.
Interview questions [1]
Question 1
Tell us about a previous time you went above and beyond for a customer