I applied online. I interviewed at Internet Order (Philadelphia, PA) in Nov 2010
Interview
There was a phone interview which was basic, the recruiter emailed a test to you, basic math. You interviewed with 2 people. They asked you questions pertaining to how you would handle call scenarios.
Interview questions [1]
Question 1
If you had a person on the phone for a while and they did not make a payment and there was calls on hold in the que, what would you do?