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      JBT Marel

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      Director of Customer Care Interview

      2 May 2019
      Anonymous interview candidate
      Madera, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at JBT Marel (Madera, CA) in Apr 2019

      Interview

      6 interviews were conducted with 6 individuals (Middle management, 3 directors, VP and 2 from HR) over a period of 2 months. All felt strongly that I was the perfect candidate for the role. I had to constantly follow up between each interview to determine the next steps. Process is like pulling teeth and the recruiting team does not communicate effectively and professionally. VP had to reschedule twice and was almost 30 minutes late. VP asked simple silly questions (what is your greatest strength and weakness, why should I hire you... etc.). It seemed like he was reading sample interview questions from the internet. I was just surprised as to the simplicity of the interviews and lack of proper engagement. I did not get a strong vibe from the interviewers that they are interested in finding the perfect candidate. Very lazy and laid back approach. I almost had to pull the words out of their mouths. The VP spent 17 minutes out of 30 telling me about himself! I gave up on the lack of proper communication and ended up getting an offer from a different company where the entire process including onsite interviews took < 3 weeks. In short, JBT Cooperation needs to revisit their recruiting strategy and conduct appropriate interviews. If they call me to offer the position or request more interviews for the next six months, I I will turn them down. While the position is a good fit, I lost interest completely.

      Interview questions [1]

      Question 1

      Why are you the best for this position?
      1 Answer
      avatar
      JBT Marel response
      2y
      Thank you for sharing your feedback. We appreciate your input, and we sincerely apologize for any frustration or inconvenience you may have experienced during your interview process. We can assure you that we have made some major improvements since you interviewed with us back in 2019. To name a few, we have implemented interview guides, and we have standardized our process improving the way we evaluate our candidates reducing bias, and assisting in our decision-making. Once again, we apologize for any inconvenience or frustration caused during the recruiting process. We appreciate your interest in JBT and we hope you reconsider us as a possible employer in the future.