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      JCPenney

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      Support Specialist Interview

      2 Dec 2012
      Anonymous employee
      New Hartford, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at JCPenney (New Hartford, NY) in Sept 2011

      Interview

      An application online and a survey that eliminates those who don't rave about JCPenney in it, then two short interviews.

      Other Support Specialist interview reviews for JCPenney

      Support Specialist Interview

      5 Dec 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at JCPenney in Dec 2015

      Interview

      They called me about a week after I applied. I missed the call but she left a voicemail to call her and schedule a time for the interview. I called back and arranged a time to come in. I went in and met with the lady and talked to her one on one. They were pretty simple questions that could be answered on the spot. We talked about availability and work hours. A good majority of questions were questions like "Name a time...". Like "Name a time you exceeded someone's expectations", "Name a time a customer was upset and what you did to calm them down". Those were pretty easy and I could come up with a good response almost instantly. There were a few questions were I couldn't think of anything so I made something up on the spot, but for the most part I gave an honest answer.

      Interview questions [1]

      Question 1

      Availability, Job Hours/Requirements, "Name a time you..".
      Answer question

      Support Specialist Interview

      16 July 2016
      Anonymous employee
      Humacao, PR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at JCPenney (Humacao, PR) in Dec 2015

      Interview

      It was one on one with the HR manager. Basic retail knowledge questions were asked. They also asked about availability and discussed hours being during evenings and over nights

      Interview questions [1]

      Question 1

      They asked about my retail experience.
      1 Answer

      Support Specialist Interview

      23 Apr 2016
      Anonymous employee
      Alexandria, LA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at JCPenney (Alexandria, LA) in Nov 2015

      Interview

      I filled out an application online and was called the next day. I was interviewed by the Assistant Store Manager while the Human Resources lady sat in. After a few questions, it seemed like it was going well. I was then interviewed by the store manager while the assistant store manager sat in and took notes. The whole interview took about 45 minutes and I left with an offer that I accepted. I would suggest learning a bit about the company, because they do ask you questions about it. If you go in knowing that and what JCP's goals are, you'll definitely get an offer. Just know what you're talking about and be confident. Let them know what you can and can't work up front.

      Interview questions [1]

      Question 1

      Why are you a good fit?
      1 Answer