Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      JCPenney

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: JCPenney reviews | JCPenney jobs | JCPenney salaries | JCPenney benefits
      JCPenney interviewsJCPenney Customer Care Manager interviewsJCPenney interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Care Manager Interview

      10 Mar 2023
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at JCPenney (Columbus, OH) in Mar 2023

      Interview

      I am so excited and honored to be apart of such a reputable and well respected company as JCP and their amazing team! I am eager to join this awesome team and I’m ready to hit the ground running! I would like to personally thank each and every team member that took time out of their busy schedules to interview me. It was a privilege to meet Kayla, Joseph, Racheal, Stacy, Kara, and Chris! I would like to thank everyone of you for doing such an amazing job explaining the position, the ins and outs of your company as well as your expectations that you both expect and need from me in order to help make our team even stronger! I would also like to give kudos to JCP recruiting manager Kayla who was there for me working side by side throughout the entire hiring process! Kayla has been nothing short of amazing! We are super grateful to have such a hard working and caring recruiting manager such as yourself who has the company, its employees and applicants best interest in mind! I look forward to working with you and the rest of the team for a very long time! For anyone who has experience working in the call center industry or even those who would like to start a new career in this industry I strongly suggest that you give JCP a try! I have been working in this industry for the past 25 years and I have had the pleasure to work for some amazing companies along the way and I can promise you from first hand experience that JCP truly cares about all of their employees from the agent level all the way up! I pride myself in managing my team with care and respect and to find a company like JCP who believes and operates with my same caring values is hard to find and refreshing! Don’t waste anymore time searching around for the best company to work for when you already found it here with JCP!

      Interview questions [1]

      Question 1

      What would my previous team say about my character and managing style?
      1 Answer