I applied online. The process took 1+ week. I interviewed at JPMorganChase (Columbus, OH) in July 2009
Interview
The first step is the phone interview. I spoke with a gentlemen who asked me real general questions. Told me about the pay range, etc. It was a long time ago so I don't remember all of the details. After the phone interview about a week later I got a phone call from the Assistant Branch Manager at the branch I applied for. Ask if I was still interested in the position, set up an interview. The interview was a smooth process lasted about 40 minutes to an 1 hour.
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.