I applied online. The process took 2 weeks. I interviewed at Jack Henry & Associates (Monett, MO) in June 2015
Interview
A complete waste of time and money. I took time off from my current job to drive to the main office (an hour away) for the first interview. It went well except for my salary expectation which was higher than they usually pay. The interviewer said he needed to talk to his supervisor to see what they could do.
The TSR position only pays around $15 an hour which is well below every other place I have interviewed for in the area-five different places starting at $18-$20 an hour with exceptional benefits. JHA doesn't offer anything spectacular. It's also an overnight position.
So they call me back for a second interview with his supervisor while I'm making the long drive home, and I agree with the hope that they can offer me a decent job in IT, with a livable wage until I a finish my degree. I get an email that says my interview is at noon, and to check in at the security office at that time to let them know I've arrived. The next week, I take more time off work at my current job, drive another hour to Monett. I check in to the security office a few minutes before noon, and the first interviewer comes out and says "I'm sorry but you're a little bit late so my supervisor had to move on to his next appointment.You'll have to reschedule."
I'm really confused and in shock because I just drove all that way. I look at my watch. It's a couple of minutes until noon. "You're kidding right? I just took time off work, drove all this way, and I'm not late. I'm here on time."
He says "Well, I'd have liked it if you were here about 15 minutes early." Or something like that. I told him that if he would have told me to be there early I would have been. I was there when I should have been. At this point I'm starting to get really mad because not only did he waste so, so much of my time for a relatively low paying position...I lost close to $200 in wages over both interviews, $40 in gas, and four hours of driving because some supervisor was overbooked and didn't want to miss lunch. The guy apologized, said he felt bad and to email him if I wanted to reschedule. I just walked out.
I can't be too mad about this experience, judging by this situation alone I think I dodged a bullet.
I've have had no shortage of higher paying job offers since.
9
Other Technical Support Representative interview reviews for Jack Henry & Associates
I applied online. The process took 5 weeks. I interviewed at Jack Henry & Associates (San Diego, CA)
Interview
Two people. Alternated asking questions regarding technical and customer service experience. Were kind and did listen to everything you said. Made sure you understood the position. And stated equipment would get sent to my house.
I applied online. The process took 4 weeks. I interviewed at Jack Henry & Associates (Valdosta, GA) in Sept 2016
Interview
The interview process was over the phone the first time and then you had a face-to-face meeting. They would ask you your employment history, background and why you are looking to get on with said company. These questions were on the phone. Next, you had to go meet them in the office and would have an interview there.