Jerry Customer Service Representative (CSR) interview questions

The interview was really bizarre. I was interviewed by a lady named Gaga, and she constantly asked me about how my previous metrics at old positions were calculated, which is something I couldn’t answer because how am I suppose to know that? All I know is I had metric goals I either met or exceeded. When I tried to speak on my strengths and abilities and how I could bring value to Jerry, she would again make the conversation about how my previous company calculates metrics. Is the fact I exceeded the metrics not enough? Very weird interview & I was extremely confused when it was over. I’ve never had a recruiter ask me questions like that.