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      Johnson Controls

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      Customer Service Advisor Interview

      24 June 2024
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Advisor interview reviews for Johnson Controls

      Customer Service Advisor Interview

      2 Apr 2019
      Anonymous employee
      Manchester, England
      Accepted offer
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Johnson Controls in June 2024

      Interview

      It was a face to face interview with two interviewers. Starts with some warm up questions and some behavioral questions. Just take your time and make good use of STAR method and all good.

      Interview questions [2]

      Question 1

      Have you came across a difficult customer?
      Answer question

      Question 2

      Did you require to pursue targets in your previous jobs?
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Johnson Controls (Manchester, England)

      Interview

      competency based, basic customer service skills required, must be emphatic. I have no idea how they filter staff, people working here are extremely different so I guess they are fair in hiring .

      Interview questions [1]

      Question 1

      STAR questions
      1 Answer