I applied through an employee referral. The process took 2 months. I interviewed at Journeys (Houston, TX) in July 2015
Interview
Interviewed with two managers for about an hour and 1.5 hrs with the district manager. Must be outgoing and confident and have some sort of sales knowledge and customer service skills.
Very chill and relaxed. Thorough and professional. I got interviewed on the spot and offered a second the next week. They ask some unconventional questions and actually take your answers to heart.
I applied in-person. I interviewed at Journeys (Toronto, ON) in Apr 2024
Interview
I gave my resumé in the store and the manager told me to come on the other day for an interview. It was a group interview with 5 people. The interviewer was really nice and asked around 5 questions for everybody.
I applied online. The process took 2 weeks. I interviewed at Journeys (Eureka, CA) in Apr 2024
Interview
Two in person interviews with each of the managers and possibly a sales lead with varying questions about retail and your skills. A few of the questions will be about your favorite shoes and if you know what brands journeys sells.
Interview questions [1]
Question 1
If a customer was dissatisfied with their experience, what would you do to help improve it?