I applied through a recruiter. The process took 1+ week. I interviewed at KeyBank (Salem, OR) in Nov 2015
Interview
First interview was via phone, second interview at branch with managers. Management was nice and thorough, young which shows possibility of career growth. Overall positive experience. Key bank promotes a more customer driven environment around building relationships.
I applied online. The process took 1 week. I interviewed at KeyBank (Portland, OR) in Apr 2025
Interview
The recruiter did not sound interested throughout the whole interview and asked borderline offensive questions. A little background: I was unemployed for a while due to layoffs. I guess the recruiter did not like the fact that there were gaps in my work history and asked me if I am still unemployed? How would I support myself financially if I weren't employed? What am I trying to get out of being a teller? Is this really appropriate for a phone screening? I got a rejection a week after the phone interview.
Interview questions [1]
Question 1
Are you currently employed? Please explain the gaps on your resume.
I applied in-person. I interviewed at KeyBank (Cincinnati, OH) in June 2023
Interview
One in person interview with hiring manager. Asks a multitude of questions regarding my banking experience, customer service experience, handling confidentiality, etc. Situational questions regarding disgruntled customers. Handling working relationship questions as well.
Interview questions [1]
Question 1
How would you handle confidential costumer information.
Phone call with recruiter shortly after applying (about 3 days), meeting with supervisor about a week later. Job offered that day over the phone and started the next week. Pretty straightforward the entire way