I applied online. The process took 2 months. I interviewed at Keywords Studios in June 2022
Interview
Pros: Casual but also professional--not the typical nerve-wracking experience, but the conversation stayed on topic and practical. Just like the company, my interviewers were welcoming.
Cons: At first, my application was moving swiftly (2-7 days response time), but after my second/final interview, my interviewer still hasn't emailed me back after almost three weeks now. I had to contact my first interviewer to ask for updates, and luckily they responded.
Interview questions [1]
Question 1
If you encounter a problem customer, how would you respond/what would you do?
Just asked what customer service is and if i play games, asked about recent experience in gaming industry and customer service industry. i thought there will be another interview but i was shocked i got the job offer right away
I interviewed at Keywords Studios (Manila, Manila)
Interview
My interview process was structured and engaging, with clear communication at each stage. The interviewers asked thoughtful questions, provided feedback, and ensured I understood the role and expectations thoroughly. The overall experience was good.
I interviewed at Keywords Studios (Manila, Manila)
Interview
The interview process was smooth. People are nice and very polite. The overall process was done in an orderly manner and was able to accomplish it in around an hour.