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      Customer Service Supervisor Interview

      31 May 2014
      Anonymous employee
      West Orange, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Kmart (West Orange, NJ) in May 2014

      Interview

      I had applied on a Friday and not even a week later I've got a call ( which I had missed) saying I have a interview on that Wednesday . Came dress in a nice dress suit for the interview. The interview was place on the back of the store, where I waited with other people getting interview for different positions. I originally had applied for softlines but also pricing lead because I had 6 years of experience in it. The person that interviewed me( which I must say was very nice) told me she wasn't going to put my softlines application through because I more experience in pricing first, but I had to wait 4 days for her to send an email to take the screening test again( I'm guess because I have took the test already I didn't have to do it again, because it said I did) and have another interview with her boss. So I waited 1 week before I had a interview with her boss ( which was the world shortest interview) and didn't ask me questions about the pricing position just offer me customer service supervisor ( which I appected) and told me another person will called about pay and stuff with the position. The next day I recieve a call saying the starting pay is $8.75 an hour( which I though was sad and it is part-time but was ok because I have another job) an which I will recieve an email for taking my drug test and background consent and a print out for a epassport escreening ( the closet drug test clinic for me was at the airport where they was located deep inside the place and didn't asking before hand if I am take any medication) and waited 4 days apon completion to recieve 3 emails for new hire. I recieve my on friday ( after leaving my dentist) and completed the forms for "I-9,if I wanted check or direct deposit, etc.

      Interview questions [1]

      Question 1

      Why kmart? What hours can you work? What department do you not want to work? Describe yourself in three words? How are you with customers? Can you work later when ask? If you have another job can you be here on time? Etc
      1 Answer