Kmart Customer Service Representative (CSR) interview questions
Updated 17 Dec 2023
based on 18 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
57%
Applied online
Applied online
29%
In person
In person
7%
Other
Other
7%
Campus recruiting
Campus recruiting
Interview search
18 interviews
Viewing 1 - 5 of 18 Interviews
Kmart interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Kmart with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 2 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Kmart overall takes an average of 13 days.
Common stages of the interview process at Kmart as a Customer Service Representative (CSR) according to 6 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
Applied online. Interviewed in person in the store with HR manager. Received notification that I was accepted for the customer service representative position within probably three to four days of the interview.
Interview questions [1]
Question 1
Work experience and interpersonal/customer service skills
I applied through university. The process took 1 week. I interviewed at Kmart
Interview
The interview was years prior however, the questions were really easy. An example question looks like: How would you greet our customers when they enter the store looking for an item?
Interview questions [1]
Question 1
How would you greet our customers when they enter the store looking for an item?
I applied online. I interviewed at Kmart in Feb 2022
Interview
Interviewed face to face with one of the store managers and answered a series of questions. Some of the questions took me by surprise even though I had prepared for questions most people ask.