I applied online. I interviewed at Kohl's (Spokane, WA)
Interview
It was a group interview in a conference room. There were 5 of us total and 3 managers from the area kohl's asking the questions. Each of us was asked the same question in a row starting with a different person each time.
Interview questions [2]
Question 1
Describe a situation where you changed the current policy to make it better and more efficient.
Explain a time when you had to handle a difficult customer that had a problem with a product bought from your store and how happy the customer was once it was all resolved.
I applied in-person. The process took 1 day. I interviewed at Kohl's in Aug 2010
Interview
Came into the building and filled out an application first and then waited for my interview. A senior member of management read my resume and she went through the application form with me. She then asked if I could stay for a 2nd interview. I was again interviewed and many of the same comment s and questions were presented to me again. After about 15 min. I was called in again and at that time they made me an offer and I accepted.