I applied online. I interviewed at Kohl's (Bolingbrook, IL) in July 2017
Interview
I got an email saying Kohl's was interested in setting up an interview. I set it up online, any day and time. The day of I went up to customer service and said I was in for an interview, the employees seemed really apathetic for someone who could potentially be their coworker. A woman came and brought me up to the office area, she didn't talk much except on the walkie-talkie. She didn't really even start a conversation before she gave me a sheet to fill out about my availability and only then did we engage in meaningful conversation. She asked me about myself and we discussed scheduling and that HR would get back to me in 24-48 hours if they were interested in giving me the job. A day later I got an email that basically said unfortunately they were unable to continue with your application. The whole process seemed a bit impersonal but I suppose for a large store with many many employees it can't all be over the phone or in person.
It was a pretty standard interview with situational questions and they explained the job duties. They also took me around the store to show me around and introduce me to everyone.
Pretty straight forward, the interview was like any other for any clothing company. Pretty quick, from call to being on the job took 1-2 weeks minimum. Though pay wasn’t that great, it was still a good learning experience.
Interview questions [1]
Question 1
If a customer asked for a location of a product what will you do
Fairly easy interview with standard questions about experience and availability. The interviewer was professional and explained the role clearly. I was surprised to learn of evening availability requirements that were not reflected in the availability I submitted on my application.