Retail Sales Associate applicants have rated the interview process at Kohl's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Kohl's as a Retail Sales Associate according to 1 Glassdoor interviews include:
Drug test: 50%
Group panel interview: 50%
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I applied online. The process took 1 week. I interviewed at Kohl's (Bellingham, WA) in June 2015
Interview
There was a first interview that was pretty casual with a lower level manager - depended on the location but they pretty much are checking that you would actually stay at the job and not just work there and leave after a couple weeks/months. Then a second one where you got asked more typical interview questions and then filled out paperwork.
Interview questions [1]
Question 1
What would past employers and coworkers say about you?
Short but still good experience to have for a beginner in interviewing. There are a lot of people to meet so that you can make your skills of speaking up to par.
I applied online. I interviewed at Kohl's in June 2026
Interview
I did a virtual interview with kohls, when I joined the call at the set time scheduled, the interviewer already had someone else in the call, so I had to rejoin five minutes later, which made me seem like the awkward one when I’m the one who joined on the set time. They then asked basic interview questions to which I answered after preparing answers, I then received a generic rejection email.
Easy, over the phone and about 30 minutes long. The store manager asked questions about my background, what would I do if xyz happened, what I would do if a end cap was messy, how would I contribute to making the store look good.
Interview questions [1]
Question 1
What would you do if you encountered an upset customer?