When I arrived, I was approached by someone who was obviously employed with Kohl's pretending to be a customer and asking me and another candidate questions in the perfume department. After she spoke with us the hiring manager approached me and the other candidate for a group style interview, which I didn't enjoy personally. Interviews can already be nerve racking enough, and with certain personalities, this may be a hinderance and a distraction when there's competition in the same room. I know what I'm capable of, and unfortunately this way of interviewing hindered my confidence in the interview as a person who tend to be non-confrontational and non-competitive. I am thankful that I had the opportunity to thrive as a sales associate at other retail stores after that interview. With that being sad, this way of interviewing may work for some, but is not affective for all capable people.
Short but still good experience to have for a beginner in interviewing. There are a lot of people to meet so that you can make your skills of speaking up to par.
I applied online. I interviewed at Kohl's in June 2026
Interview
I did a virtual interview with kohls, when I joined the call at the set time scheduled, the interviewer already had someone else in the call, so I had to rejoin five minutes later, which made me seem like the awkward one when I’m the one who joined on the set time. They then asked basic interview questions to which I answered after preparing answers, I then received a generic rejection email.
Easy, over the phone and about 30 minutes long. The store manager asked questions about my background, what would I do if xyz happened, what I would do if a end cap was messy, how would I contribute to making the store look good.
Interview questions [1]
Question 1
What would you do if you encountered an upset customer?