• Seasonal POS cashier familar with register systems to enter orders and process payments for bills through check and debit card transactions with 95% accuracy.
• Issue new credit carts to meet and exceede upsell goals of credit carts by highlighting target merchandise with strategic promotional approaches.
• Helped over 100 guests every day by processing payments, monitoring reward accounts, and resolving service concerns.
I applied online. I interviewed at Kohl's (Lorain, OH)
Interview
Very easy interview process. Met with a lead first and then the store manager. Both very nice and easy to talk to. Overall process lasted about a half hour. Very general questions asked.
Group interview with other applicants and multiple staff members present during the process. Questions directed at all applicants in the room. Store manager and hiring manager both present throughout the duration of the interview.
Interview questions [1]
Question 1
How would you handle a situation in where a customer is upset
They start off the process with a Phone interview to get to know you and what you’re looking for. They’ll ask about your availability and experience. In person interview would be next.