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      Kohl's

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      Customer Service Representative Interview

      21 Feb 2011
      Anonymous employee
      College Station, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Kohl's (College Station, TX) in Jan 2009

      Interview

      I applied for a position at a Kohl's store that was opening up in a month. My interview was held at a local hotel conference room. You fill out some paper work and wait to be called in for your interview. We got interviewed in groups of 5. They asked simple questions about scenarios (Have you ever had to work with someone you didn't get along with? How did you handle that? How would you help a customer who needs ....? What are your strengths and weaknesses?) It was a pretty easy interview. Everyone was very nice and made you feel comfortable. After the interview we wait in another room and they call certain people back. Those people are offered a job. Others are sent home...I'm guessing with a "We will be in touch with you". I enjoyed working at Kohl's...my only complaint is they would over schedule me (I was a student and the store was hectic during the first few months of opening). Other than that I enjoyed my job there!

      Interview questions [2]

      Question 1

      Have you ever had to work with someone you did not get along with? How did you handle the situation?
      1 Answer

      Question 2

      How would you handle a situation where you saw an employee who was stealing?
      1 Answer

      Other Customer Service Representative interview reviews for Kohl's

      Customer Service Representative (CSR) Interview

      18 Jan 2026
      Anonymous employee
      Kent, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kohl's (Kent, WA)

      Interview

      Pretty good, for seasonal. They asked basic questions. But also be sure to have questions of your own. Do research of the company before hand is always a good rule of thumb.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Customer Service Representative (CSR) Interview

      11 Apr 2025
      Anonymous employee
      Forney, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kohl's (Forney, TX)

      Interview

      I had a Phone interview and was hired on the spot. Super relaxed interview process. No drug testing, but i think that’s normal for retail not to drug test. Started almost a week later.

      Interview questions [1]

      Question 1

      Do you have open availability?
      1 Answer

      Customer Service Representative Interview

      20 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Kohl's in Dec 2024

      Interview

      A video call interview through zoom that lasts roughly 15 minutes, and then a decision within 3 to 4 business days. This was for a seasonal position for the Christmas rush, so the process might be difficult for a long term position.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question