I applied online. I interviewed at Kojo Technologies in May 2026
Interview
Interview process felt somewhat inconsistent with the seniority and technical depth described in the job posting. The conversation was very short and focused mostly on basic questions rather than evaluating actual technical troubleshooting or SaaS support experience.
Communication was polite, but the process did not feel structured or aligned with the expectations outlined for the role. Candidates with strong technical backgrounds may expect a more in-depth discussion around support operations, integrations, workflows, and problem-solving scenarios. Waste of time.
Kojo Technologies response
4d
Thank you for sharing this. We take candidate experience seriously and are sorry the process didn't meet your expectations. Our interview structure is intentionally staged, and we're always looking at how we can set clearer upfront expectations at each step. We wish you well in your search!
I applied online. I interviewed at Kojo Technologies in Jan 2026
Interview
You go through a call with a recruiter, a manager, a presentation, a call with the Director of CS, and then a call with their CEO. These calls take place over months. Itâs not quick. My last call was with their Director of CS where I was asked a bunch of theoretical questions on how Iâd react in specific situations. My answers were 1:1 with the answers the Director of CS had. I was told after that call that I would hear back after the new year holiday. The call was on 12/29. They completely forgot to follow up with me. After all of the interviews and the project they put me through, they completely forgot to follow up with me. On the morning of Jan 14 I emailed their internal Talent person and still didnât get a reply all day. The next morning I woke up to a generic rejection letter with zero feedback on any of my performance throughout their long process. I found this extremely disrespectful and intensely unprofessional.
Interview questions [1]
Question 1
Theyâll ask you about your experience in CS and put you through a series of 6 situational questions after their presentation they require of you
I applied through a recruiter. I interviewed at Kojo Technologies
Interview
The interview process was awesome from start to finish. It kicked off with a message on LinkedIn, then an interview with a recruiter over the phone. from there, I interviewed with the executive team on Zoom calls and wrapped things up with a presentation and homework assignment. It was certainly not a simple process, but super engaging. Everyone I spoke with knew their stuff and seemed genuinely excited about where the Kojo's headed. Overall, a really smooth and well-run experience.
Interview questions [1]
Question 1
Finance and accounting software, board deck experience, homework project that was very in the weeds of financial model building