First is a general interview to understand your thinking, background, and approach to problem solving.
Second is a practical test to evaluate your ability to answer a customer question based on the company's product documentation.
I applied through an employee referral. The process took 1 day. I interviewed at L-Soft (Bethesda, MD) in Dec 2017
Interview
Interviewed with 3 people in a group, CEO, HR director, and another manager. Overall, a very positive experience and great impression of the company and the types of employee/company culture that exist at L-Soft.
I applied in-person. I interviewed at L-Soft (New York, NY)
Interview
interviewed by 3 managers who described the job, the hiring process and my accomplishments. Also my approach to customer service and level of satisfaction of the customers. Why I wanted to work for L-Soft and the mission statement
Interview questions [1]
Question 1
what problems have you solved for previous employer