I applied through a staffing agency. The process took 4 days. I interviewed at Lane4 (Telephone, TX)
Interview
An hour long phone interview with the current role holder that left me feeling as awkward and despondent as she had been.
Hiring manager absent from call due to sickness so, call carried out only with current role holder who appears to have little to no experience conducting interviews.
Firstly the interviewer thought it appropriate to dial in from a mobile, not a problem in itself but, also not ideal for an interview as signals can be patchy, which it was, leaving me unsure as to whether we were still connected, struggling to hear/understand the limited comments made/questions asked and continuously having to ask her to repeat/confirm comments.
Questions were basic and there was little to no level of engagement or interest from the interviewer.
Interview conducted several weeks ago, company yet to provide feedback. Very poor show and goes against everything I was led to believe and have read about this company’s nature/ethos.
I know that interviews can be difficult and telephone interviews even more so but, this was an uncomfortable and unpleasant experience that felt like it should not have been handled solely by the departing employee.
Interview questions [1]
Question 1
What experience do you have that makes you suitable for this role?
Thank you for taking the time to leave your feedback which we are grateful for. We strive to offer a positive experience to all our candidates, and make sure we learn from feedback to make future improvements. We regret that your experience wasn’t a good one from your perspective. We have rigorous service level agreements with our recruitment agencies and they are made aware of our ethos and values. We always pass on feedback to our agencies and expect this to be shared in a timely way. Again, we are sorry if this wasn’t the case in your experience. If you would like to discuss further then please don’t hesitate to contact our Head of Talent Acquisition at urvi.marsh@lane4.co.uk.
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