I applied online. The process took 3 weeks. I interviewed at Level (New York, NY) in Nov 2022
Interview
Great interview process. Initial HR screen, met with hiring manager, completed a quick assignment, had a peer screen with three potential colleagues. All done virtually. Feedback compiled and presented with offer in the most amazing way. Took three weeks from application to offer.
I applied through a recruiter. I interviewed at Level (New York, NY) in Dec 2021
Interview
There was the initial call with a recruiter. Then the actual first part of the interview was 30 mins long, then the second interview consisted of 4 separate segments with about 8 different people for a total of 1.5 hours.
Interview questions [1]
Question 1
What are your de-escalation techniques when dealing with upset customers?