I applied online. The process took 1 week. I interviewed at Liberty University in June 2024
Interview
Interview was a group setting with 4 other people being interviewed with me and 2 managers via Microsoft Teams. Took turns asking us the same questions and rotated orders of who went first for each question. Questions were explained easily and simple to answer. The manager who interviewed us was very personable and friendly. Made us all feel comfortable and not like we were competing. Interview lasted a little over an hour including introductions, questions, more about Liberty/job title, and ending questions. Overall the interview was simple and felt like we were all co-workers having fun in a meeting at the end of it all.
Interview questions [1]
Question 1
1. How would you handle conflict?
2. Pick a topic (any topic) and teach us how to do it in steps.
3. With phone calls, how would you let people know you understand their issues/questions?
4. What are your strengths and weakness?
5. How did you hear about Liberty?
I interviewed at Liberty University (Lynchburg, VA)
Interview
Basic interview questions. Customer Service and how you will reference materials and college experience. Panel interview. Discussed programs and how you are able to maintain conversation in call center environment. Potential benefits
I interviewed at Liberty University (Lynchburg, VA)
Interview
I went through two interviews. The first interview was standard (question and response). Second interview was a mock call with readily available information. The overall process was not too hard.
