I applied online. The process took 1+ week. I interviewed at Lightspeed (Auckland, Auckland) in July 2024
Interview
The interview process started with a preliminary interview, after making it through that stage, I did an online technical test which I had to complete within 24 hours. Once completed and the hiring team reviewed it, I was informed that I had been successful after the test and was asked to attend a face to face interview with the hiring manager and team lead. The interview went well, the interviewers were friendly and made me feel welcomed.
Interview questions [1]
Question 1
Had I come across any difficult situations with a customer before and how I handled it.
Hi There,
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience and accepted our offer. Welcome to Lightspeed
The Lightspeed Talent Acquisition Team
Other Support Specialist interview reviews for Lightspeed
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Paris) in Apr 2026
Interview
Smooth process, all steps clearly defined from the beginning and respected all the way through the end of the recruitment process. The atmosphere all along was really kind and respectfull, all the questions and use case submitted were really relevant for the position.
I applied through an employee referral. I interviewed at Lightspeed (Dijon, Bourgogne-Franche-Comté) in Feb 2026
Interview
The interview process was cut in three major steps :
- A phone call with HR to assess my ability to understand and speak in english, with some few questions
- A survey to gather some informations about how I would deal with some Lightspeed's context situations and how I handled some former professional situations
- An interview with two team leaders to further complete my profile and to clearly explain the job
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Amsterdam) in Nov 2025
Interview
The interview process went really fast. It entailed a phone interview over the basics and an online test regarding customer service and technical skills. And a final interview round with the department team leads. It was a very nice atmosphere, and I felt welcome, and the questions asked felt natural for the job.
Interview questions [1]
Question 1
I was given scenario-based questions that focused on how I would approach technical troubleshooting.
