1mo
Thank you for taking the time to share such detailed feedback, we really appreciate it and are genuinely sorry to hear about your experience.
It’s great to hear that your interactions with the team were positive and that you connected well with the people you met. Building strong relationships and leaving a positive impression is incredibly important to us, so we’re pleased that came through.
That said, we completely understand your frustration regarding the timing and communication throughout the process. Our model, where we align candidates to specific client engagements, can sometimes lead to longer timelines than a traditional hiring process and we recognise that this can be challenging, particularly for candidates who are actively seeking immediate opportunities.
We also acknowledge that the follow-ups and expectations in your case could have been managed more clearly and consistently. That’s something we are continuously working to improve as we grow, particularly around communication and keeping regular contact with candidates over longer periods of time.
We truly appreciate your patience and the time you invested in the process, and we’re grateful for your honest feedback. It’s invaluable as we continue to refine how we engage with candidates.
We wish you all the very best in your current role and future career.