At least 6 rounds of interviews. Recruiter call, Hiring manager, a couple more calls with managers, mock presentation to those managers, VP interviews, aptitude test. Most calls were 30-45 minutes though.
Recruiter was very nice and professional, very communicative of the process, no long delays in getting calls scheduled. Pay was low for Enterprise CSM.
Other Customer Success Manager interview reviews for LogicMonitor
I applied online. The process took 5 weeks. I interviewed at LogicMonitor (London, England) in Sept 2021
Interview
Fairly standard, a chat with the recruiter, then 3 interviews with team members and managers, a open book (internet) test and also a skills style competency test. There is also a role play element where you present on the product.
Interview questions [1]
Question 1
Questions on past experience and and some technical elements, but the focus is on how you relate and interact with customers.
I applied online. The process took 3 weeks. I interviewed at LogicMonitor (Austin, TX) in July 2021
Interview
4 rounds with a CCAT test to pass in the middle then take again proctored to prove no cheating although you must move so fast to pass there is no way to cheat. Final round includes a presentation.