London North Eastern Railway interview questions

I had an AI online question and answer session, which then led to a video interview, where I answered several questions about customer service experiences. I then went to a face to face interview where i joined in a group task and then had a one to one interview.

online application, interview in person, group interview then single interview. group activity - introduce yourself then work in groups to figure out what it takes to fulfil role. single interview - heavy on customer service, experience and scenario based questions.