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      Lumen

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      Customer Service and Sales Representative Interview

      24 Aug 2017
      Anonymous employee
      Boise, ID
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Lumen (Boise, ID) in Aug 2014

      Interview

      Completed typing test and breif computer navigation questionnaire. Once that was passed I had a mock sales call with two supervisors. They gave me a sheet with a product and it listed some pros about it. If you passed the sales call you were hired.

      Interview questions [1]

      Question 1

      How will you benefit centurylink?
      Answer question

      Other Customer Service and Sales Representative interview reviews for Lumen

      Customer Service and Sales Representative Interview

      13 Apr 2016
      Anonymous employee
      Kenosha, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Lumen (Kenosha, WI) in Apr 2016

      Interview

      HR called to see if I was interested in interviewing with team leader, interviewed with who would be my direct supervisor, then got conditional letter of employment pending background and drug test

      Interview questions [1]

      Question 1

      Honestly, it felt like more of a conversation than a formal interview. Basically talked about the industry, personality-type questions, tenets of sales, role played a call.
      2 Answers
      1

      Customer Service and Sales Representative Interview

      20 Nov 2015
      Anonymous employee
      Boise, ID
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Lumen (Boise, ID)

      Interview

      It was organized, asked typical interview questions, what caught me off guard was they want to do a role play, where you try to sell them something while on a call. It was challenging but great!

      Interview questions [1]

      Question 1

      Describe a time when you had to sees slate a serious situation.
      Answer question
      6

      Customer Service & Sales Representative Interview

      27 June 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Lumen

      Interview

      Very professional, process took about a week all interviewers extremely informant, very good company to work for, excellent benefits, rewarded and acknowledged for exceptional performance, great, great, great place to work recommend 100 percent

      Interview questions [1]

      Question 1

      Basic Star method questions
      Answer question