I applied in-person. The process took 2 days. I interviewed at Lumen (Phoenix, AZ) in July 2015
Interview
Very professional and understanding. Easy to get a good feel of the company. Engaged and answered any question that you may have no matter how ridiculous. As part of the interview they left the room and made a mock test call as if you were hired and gave great feedback at the end of it. Would definitely have anyone apply.
I applied online. I interviewed at Lumen (Washington, DC) in Nov 2025
Interview
30 Minute call with the recruiter.
30 Minute call with the hiring manager.
30 Minute call with 3 regional VP's which was way too short.
A task to do an internal sales plan for a current customer and present the deck to the hiring manager.
30 minute VP of sales interview.
Interview questions [1]
Question 1
Explain SD WAN in a user environment and how you would position it.
Was sent an online interview email, with standard questions on managing accounts. Second portion of first interview also includes game or thought processing games. Interesting, no results given afterwards and was not called for second round.
AI driven is the first part of the interview.
then you are interviewed by the manager of the team.
Simple but the AI portion is a bit weird.
Overall not a bad experience but the managers can be very different and if they don't like you they might send you to interview with another manager.